Privacy Policy

Velocity

100 Queen Street, Level 12

Auckland 1010, New Zealand

Email: info@veloc-ity.com

Phone: +64 9 358 4721

Our Commitment to Data Protection

At Velocity, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services related to arcade game development.

We are committed to protecting your personal data and ensuring transparency in our data handling practices. This policy outlines your rights and our responsibilities under applicable data protection laws.

Last updated: December 18, 2025

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect the following personal information:

  • Name and contact details (email address, phone number)
  • Company information and project details you share with us
  • Any other information you voluntarily provide through forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Browser type, device information, and operating system
  • IP address and general location data
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses and search terms used to find our site

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Responding to your inquiries about our arcade game development services
  • Processing and fulfilling project requests
  • Communicating with you about your projects and providing updates
  • Delivering the services you've requested from us

Website Improvement

  • Analyzing website usage to improve our content and user experience
  • Understanding visitor preferences and interests
  • Optimizing website performance and functionality
  • Identifying and fixing technical issues

Marketing and Communications

  • Sending relevant information about our services (with your consent)
  • Sharing updates about arcade game development trends and insights
  • Personalizing content and offers based on your interests

Legal Basis

We process your personal data based on your consent, contractual necessity, legitimate business interests, or compliance with legal obligations.

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and conducting our business. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your data.

Analytics and Advertising Partners

We may share data with analytics providers (such as Google Analytics) to understand website usage patterns. Advertising partners may receive data to show you relevant ads about our services across the web.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when necessary to protect our rights, property, or safety.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data:

  • Encryption of data transmission using SSL/TLS protocols
  • Secure data storage with access controls and authentication
  • Regular security assessments and updates to our systems
  • Employee training on data protection and privacy practices

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable data protection laws.

Your Rights and Choices

Under applicable data protection laws, you have the following rights:

Access and Portability

You have the right to access your personal data and receive a copy in a structured, commonly used format. You can also request data portability to transfer your information to another service.

Rectification and Erasure

You can request correction of inaccurate personal data or deletion of your data when it's no longer necessary for the purposes we collected it, or when you withdraw consent.

Restriction and Objection

You have the right to restrict processing of your data in certain circumstances or object to processing based on legitimate interests or for direct marketing purposes.

Withdraw Consent

Where processing is based on consent, you can withdraw it at any time. This won't affect the lawfulness of processing before withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Our services are provided from New Zealand. If you access our website from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@veloc-ity.com

Phone: +64 9 358 4721

Address: 100 Queen Street, Level 12, Auckland 1010, New Zealand

We will respond to your inquiry as soon as reasonably possible, typically within 30 days.